Cogeco

Cogeco Outage Report

Why is my Cogeco service not working?

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours

The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Cogeco Outage Chart 05/18/2024 20:05

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Cogeco compensate me for the outage?

The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (21%)

    E-mail (21%)

  3. TV (10%)

    TV (10%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map

The most recent Cogeco outage reports came from the following cities: Cobourg, Brampton, Toronto, Barrie, Penetanguishene, Woodbridge, Montréal, Milton, Gatineau, Hamilton, Waterloo, Welland, Ottawa, Sarnia and Vankleek Hill.

Loading map, please wait...
City Problem Type Report Time
CanadaCobourg E-mail
CanadaBrampton Total Blackout
CanadaToronto Internet
CanadaBarrie Internet
CanadaPenetanguishene Internet
CanadaToronto Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • j_tokee J (@j_tokee) reported

    @71DavidJC @cogeco Epico seems to be their new TV service. Like TIVO, but run by Android TV so you can download apps. I cant remember but I believe we have the fastest package, too. I work from home too, but I'm not in meetings or anything, thankfully!

  • hawks545 tyler boyer (@hawks545) reported

    @cogeco my internet is down again what is going on

  • BlairGoodie29 Blair Goodie (@BlairGoodie29) reported

    @cogeco any issues going on in north Burlington area ?

  • Terry_Guinness Terry (@Terry_Guinness) reported

    @cogeco down again in Hamilton. Switching to Bell on Monday.

  • pidgeki kai (@pidgeki) reported

    @BANSHiii_ @cogecohelps @cogeco i think there’s another outage, a bunch of people in my class are having the same issue and i’ve heard other places in ontario are also down

  • ttvaverysz Avri (@ttvaverysz) reported

    yet ANOTHER cogeco outage in less then a week #cogeco

  • regionaIIatbest sarah (@regionaIIatbest) reported

    Any time anyone asks what internet to switch to i always tell them not @cogeco because it’s been 3 days in a row now where the internet goes down. Tired of this

  • CowanAmaro Cowan amaro (@CowanAmaro) reported

    @cogeco Wifi is down again

  • TrooperTaylor Trooper Taylor (@TrooperTaylor) reported

    @cogeco What is the issue today? The internet is supposedly working but every site I try to access says “This site can’t be reached”.

  • leahkmay05 Mama May (@leahkmay05) reported

    @cogeco down again? Burlington

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • BULLInTheKnow KN[BULL]OW (@BULLInTheKnow) reported

    @COGECO SUCKS ***!!! Every #Cogeco customer must be credited a "full month" of service. @cogecohelps is not progressive when it comes to outages, always delayed. @bell is looking real good right now.

  • christineleylan Christine Leyland (@christineleylan) reported

    @sullypat4 @cogeco iPhone and work computers on here, 2 kids on chromebooks down

  • inkletsdotca inklets (@inkletsdotca) reported

    @inhousemouse @cogeco I'm in Windsor, and I'm down too, except for lite pages like twitter. @cogeco

  • ihoplad Ian Hopkins (@ihoplad) reported

    Hi @cogeco , with the second Internet outage this week, I'm sure I'll see a reduction in my bill for service not provided, right? That's how fairness works, isn't it?

  • RobkReacts Robk Reacts (@RobkReacts) reported

    I see @cogeco is down again and again right in middle youtube video making session :(

  • BryanPriddy pbrid (@BryanPriddy) reported

    @cogecohelps @cogeco another day with down internet? I think you owe the month free to us. Already surpassed my 20gb mobile internet for work the other day because Cogeco was down.

  • DianaMaskell Diana Maskell (@DianaMaskell) reported

    Second internet outage this week. Get your act together, @cogeco.

  • AustonCity El Matador 👹 (@AustonCity) reported

    .@Cogeco get your **** together. You increase rates annually but this is the 2nd time this week your internet has failed us as consumers. Time to start handing out refunds.

  • masonictim Robin Granger (@masonictim) reported

    @cogeco Having internet problems again today...

  • Lepper69 Sean Lepkan (@Lepper69) reported

    @cogeco another internet issue? Work on it 🙄

  • commons65091701 commonsense (@commons65091701) reported

    @cogeco and we are down again with another DNS issue. Funny how social media websites still work when @cogeco has DNS issues.

  • masonictim Robin Granger (@masonictim) reported

    @sullypat4 @cogeco I'm having problems...

  • MrBAndreasen Mr A. (@MrBAndreasen) reported

    @cogeco Is the internet down again?

  • nicforget Nic Forget (@nicforget) reported

    Are other people with @cogeco having internet issues again like the other day?

  • Todd0575 Todd (@Todd0575) reported

    @cogeco Seems like another outage, can you confirm for Waterdown area?

  • KellyAnneGarner Kelly (@KellyAnneGarner) reported

    @cogeco Internet down on all devices this morning. Are there outages in Niagara?

  • Gwammuck Deb Corby (@Gwammuck) reported

    @cogeco system down again? Wallaceburg area

  • SkiMcGee96 McGee🇨🇦🎮 (@SkiMcGee96) reported

    @cogeco fix your trash service

  • SkiMcGee96 McGee🇨🇦🎮 (@SkiMcGee96) reported

    Looks like @cogeco is down in my area in Windsor again. Trash service