Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (61%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (4%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Whitby, Etobicoke, Markham, Woodbridge, Brampton, Saint John, Barrie, Richmond Hill, Mississauga, Cambridge, Burnaby, Vanderhoof, Longueuil and Mont-Saint-Grégoire.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Whitby |
||
| Etobicoke |
TV | |
| Markham |
Internet | |
| Woodbridge |
Internet | |
| Toronto |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Michael
(@mingram0) reported
@RogersHelps To everyone on here losing their **** at Rogers. Do you think they want this outage or don't care about it? This is also affecting their business customers with whom they have an SLA - this is costing Rogers - trust me, they want it fixed faster than you do.
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Brian Persaud
(@bpersaud) reported
Looks like @RogersHelps is still down in Pickering my phone, watch or iPad cannot connect to the network
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✈️ Cam Ellis 🇨🇦
(@ellis_cd) reported
@RogersHelps Our business is at a standstill, Rogers internet and cell phones kaput in the GTA, guess everyone can have an outage day, including all those kids at home doing online learning, todays lesson is not to rely on your service provider when you need them most.
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taquito
(@STXVENJ) reported
@RogersHelps @Rogers hey girly! i better be getting a discount this month since y’all not letting me work and are refusing to reply to dms and the wait time for customer service is 3hrs💞
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Lenne L
(@libertyemotion) reported
@RogersHelps when is service coming back up?! Some of us need our data and phones as we work on the road! I can’t work because of no service!!
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jerious
(@JerMckeon) reported
Excuse me @Rogers but this service outage is extremely inconveniencing. Surely there will be some sort of rebate on my next bill for this ridiculous network interupption, correct !? Please respond, signed, outraged customer who pays you an absurd amount for a phone unusable today
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Liz
(@lacnothing) reported
@BigelowKirk @RogersHelps I tried messaging @RogersHelps over an hour ago lol... they don’t help. Hopefully we’re back up and running soon!
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BlackOnyx
(@_BlackOnyx) reported
@harv8704 @RogersHelps No service in Hamilton either
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Sarah T
(@sarahtingle) reported
@RogersHelps Voice and data not working on wireless in Kitchener
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timelapse
(@timelapse001) reported
90% of Canada is having issue with @Rogers since 1AM and all they do is asking people to DM them! Why don’t you guys post on twitter and acknowledge the issue instead of trying to make it looks like it is a phone issue that only handful of people are facing it?! #rogersoutage
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SZUKALSKI
(@L3v4nY4N) reported
@pzandona04 @RogersHelps It's a canada wide shut down
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Ajmal Mohammad
(@AjmalDeveloper) reported
@RogersHelps Hopefully the cell service gets restored soon!
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D
(@OfficialBigD_) reported
I got my vaccine and still no phone signal this is bs @RogersHelps
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Rick
(@doyouknowrick) reported
@RogersHelps @Rogers you're supposed to be the telcom leader of Canada and you're currently unable to provide cellular service to your paying customers. It's 2021. Get your stuff together guys. #rogersdown
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Flower Power
(@oyridel) reported
@Rogers @aredlight1 Omg help pls 😥🙏🏻
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phyl47
(@phyl47) reported
from
Dollard-Des Ormeaux, Québec
@RogersHelps no phone service can't receive or make calls I use my phone for business how long do we expect this to go on
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Smit Christian
(@atSmitlife) reported
@RogersHelps Will I get refund for not receiving service? I am not going to call your call center they have huge wait all the time.
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Publishing Motherhood
(@pubmotherhood) reported
@Rogers wireless outage! Always turn to Twitter if I ever need to verify if something isn’t working properly.
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Y|M
(@YzMalik) reported
@RogersHelps I pay way too much for my bill to have found out there's an outage from some random third party network status website. Unacceptable customer service.
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Julia Linn
(@juliaalinn) reported
Hey @Rogers my service keeps breaking up every once in a while for an hour now. I heard there’s a prob with connections...when is it fixed because I need signal to work. Thank you.
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Peeysh Ozha
(@Peeyush_Ozha) reported
@RogersHelps mobile network services is not working in Scarborough area.. we have 2 rogers phone plan in home..none is working. Can't call anyone.. Showing not registered on Network. Fix this ASAP plz
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Will K
(@WilisIsTlknbout) reported
@harv8704 @RogersHelps Windsor ON no service since 11pm last night. Luckily I work midnight and am home now
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Peter Simmons
(@PeterSi16479335) reported
@Rogers wireless phone service out in Fredericton? When will it be restored
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MEHDI/Onelastshot1
(@mkmaster0003) reported
@RogersHelps This is actually ridiculous with all of us that need to work from home and our service that keeps cutting in and out and for the prices that we pay come on we should have reliable service.
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Christian
(@Christian0317) reported
@TheKarltopia @Rogers Is this your expert technical support advice, Karl? Haha
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KillaCam
(@TheKillaCammy) reported
@momoffourdsl @jamie5121 @RogersHelps Why would cell service affect your kids using internet? Your profile says youre in London, not some rural area where you need to hotspot.
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Zephead🇨🇦
(@RobertB08884180) reported
@Rogers @jamesready Everyone in brantford is down
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Peeysh Ozha
(@Peeyush_Ozha) reported
@RogersHelps Showing not registered on Network. Tried restarting, Removed SIM and re inserted and tried manually connecting to different access point Nothing working.
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Travis Chalmers
(@TChalmersLaw) reported
@RogersHelps Does anyone know someone whose service is still working?
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Jeff Li
(@longjian) reported
@RogersHelps still no service for several hours!