Rogers Outage Report in Richmond Hill, York, Ontario

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (15%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Live Outage Map Near Richmond Hill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, Scarborough, Thornhill, Maple, Vaughan, York, North York, Richmond Hill, Woodbridge, Purpleville, Downsview, Kleinburg Station, King City, and Stouffville.

City	Problem Type	Report Time
Toronto	Wi-fi	4 hours ago
Toronto	Wi-fi	7 hours ago
Markham	TV	9 hours ago
Toronto	Internet	9 hours ago
Toronto	Internet	11 hours ago
Toronto	Internet	14 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

• 
  Susan (@glamourgirlca) reported 3 minutes ago from Vaughan, Ontario

  Whether you like @FadooBobcat or not, he was their “day 1” employee & it’s disturbing that @Rogers has no regard for their talent It also pisses me off that #BlueJaysCentral hires washed up, American, has-beens to plop beside poor beleaguered @SNETCampbell #HireCanadians

• 
  sam glass (@ChefSamGlass) reported 5 minutes ago from Vaughan, Ontario

  @RogersHelps One problem had been solved. Working on the next one

• 
  Traveling & Tasting Vince (@TorontoVince) reported 6 minutes ago from Toronto, Ontario

  @RogersHelps We were told it was an outage that would end at 851pm. That time passed and we have no internet m. Arghhhhhhhhh

• 
  sheryl kingstone (@skingstone) reported 6 minutes ago from Vaughan, Ontario

  Are you kidding me @rogers - i wait on hold to only get disconnected when finally reaching an agent. I don’t like getting lectured on how to fix a very unstable internet connection by IVR. Someone should have called me immediately back. They did not!!!!’

• 
  Marie-Lauren (MLG) (@mlgregoire) reported 10 minutes ago from Toronto, Ontario

  @Rogers @RogersHelps I need a new number for technical support. When asked to speak to a manager I was put on hold for 12 mins. Need internet now. #firstworldproblems

• 
  RAF (@R7F1) reported 20 minutes ago from Toronto, Ontario

  No @rogers service in Scarborough all day

• 
  sam glass (@ChefSamGlass) reported 20 minutes ago from Vaughan, Ontario

  @RogersHelps I am having one of the worst customer service interactions ever. Your representative can't determine when a 2 month trialservice started which I want to cancel and I can't log on to your website to access my account

• 
  Assumed Productions (@AssumedPro) reported 27 minutes ago from Toronto, Ontario

  Leave it to @Rogers for screw up anything good they get their hands on. @FadooBobcat leaving @FAN590. Add this to their handling of Alex Anthopolous, their continued support of @MarkShapiro. No wonder I’ve gradually moved over to @TSN1050Radio. I hope Bobcat moves over there!

• 
  Brian Prashad (@BrianPrashad) reported 29 minutes ago from Toronto, Ontario

  @RogersHelps That doesn't make sense. The same show on the same channel at the same time every day ie. the news sometimes has restart available sometimes doesn't. Can't be a content rights issue.

• 
  Jeremy Legat (@JeremyLegat) reported 31 minutes ago from Toronto, Ontario

  Stay away from @BellMediaPR — hidden charges and monthly service amount just jumped with no warning. Unhelpful, curt employee when trying to renew our service over the phone. Cancelling immediately and going back to @Rogers. This is ridiculous.

• 
  Jeremy Legat (@JeremyLegat) reported 35 minutes ago from Toronto, Ontario

  Stay away from @BellMediaPR —hidden charges and monthly service amount just jumped with no warning. Unhelpful, curt employee when trying to renew our service over the phone. Cancelling immediately and going back to @Rogers. This is ridiculous.

• 
  Brian Prashad (@BrianPrashad) reported 38 minutes ago from Toronto, Ontario

  @MaryWetton @RogersHelps Oh believe me I know. If only Bell and Rogers could mash together the best parts of their tv/internet offerings it would be great. Never going to happen. So round and round we go

• 
  Duane Grady (@Renoversity) reported 41 minutes ago from Toronto, Ontario

  @Rogers Everyone should drop Roger's (and Bell for that matter) and RUN to the nearest @FreedomMobile store. Rogers bragging about these absurd prices is really bad comedy. I left Roger's after renewing for three years. I had to buy my way out. It was WELL WORTH IT. #FreedomMobile

• 
  Wayne Rodrigues (@WayneRodriguez) reported 41 minutes ago from Toronto, Ontario

  Seriously regretting opting for a @Rogers internet service as it keeps getting disconnected. This is terrible #customerexperience especially since we work from home and pay ridiculous fees. Seriously considering changing my service in less than 15 days #rogers

• 
  Kevin Crofts (@crofts_kevin) reported 43 minutes ago from Toronto, Ontario

  @Rogers once again your cable tv is not working as it should ( meaning. For the amount I pay I should never have issues). No excuses just fix it. And NO I do not want to hear from you. You will hear from me

• 
  Janice Clost 🇨🇦 🏒 (@LadyClost) reported 46 minutes ago from Toronto, Ontario

  @WinstonSih @Rogers Interesting.......I used a Rogers concierge and my experience was a nightmare. If a first time customer, I’d have been long gone #justsayin

• 
  Paul O (@ontteacher01) reported 47 minutes ago from Markham, Ontario

  Not impressed with @RogersHelps today. Service in @cityofmarkham has been spotty for the whole day!!! #unsatisfiedcustomer

• 
  Kiran Varughese (@kiranjoyv) reported 54 minutes ago from Vaughan, Ontario

  @YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers

• 
  Mackay Taggart (@mackaytaggart) reported 60 minutes ago from Toronto, Ontario

  This seems like an odd message to come from a police service, when @Rogers has tweeted no information about an outage themselves. Also, as a Rogers customer, I haven’t noticed any issue.

• 
  Mbukhari (@nmool1) reported 60 minutes ago from Vaughan, Ontario

  @RogersHelps I’m x third party employ with Rogers, they removed the discount, and when I called to say ok stop my services I’m changing to bell they said stay and we will give you 30% both of the cx service agent lied to me my bell is getting higher and higher every month,

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Iqbal Faizer (@IFcomic) reported 6 minutes ago

  Today, I had the best interactions with @RogersHelps customer service on the phone in 15 years. Extremely professional, kind, helpful, & sounded like South Asian women. One of them said she was new to the job. #Rogers Imagine if THEY were on the board or the CEO instead?#CdnPoli

• 
  Joe Blomeley (@JoeBlomeley) reported 7 minutes ago

  @RogersHelps This experience is highly disappointing. If Rogers didn’t own the Blue Jays broadcast rights, I would have cancelled this service months ago.

• 
  iamacraftymama (@iamacraftymama) reported 8 minutes ago

  @RogersHelps I sent a DM regarding my nextbox not working.

• 
  leafgirl (@Sflet1717) reported 10 minutes ago

  @RogersHelps NO SERVICE IN YONGE AND SHEPPARD AREA AGAIN. BEEN OFF SINCE 2AM..THIRD TIME IN A MONTH

• 
  Ryan Phillips (@ryanphillipsesq) reported 14 minutes ago

  @Rogers Man that’s so old fashioned thinking. I know this isn’t down to u, ur just replying, I’m just saying it out loud. Its crap when you can’t watch stuff in another country and the only way is to subscribe to a channel but if you don’t live in said country like me you miss out.

• 
  mark (@Deafrowrecords) reported 15 minutes ago

  @RogersHelps I spent 100mins on your online chat to have a bundle that i had quoted early applied to my account. 100 mins later, the agent says, nope, can't do it. WTF is this? Why is everything so difficult?

• 
  SafiyahAbrahim' (@SafiyahAbrahim) reported 17 minutes ago

  @Rogers why is my internet cutting off ever so often?!? Like damn.

• 
  ckmills (@ckmills) reported 17 minutes ago

  @RogersHelps Hey Rogers my internet here is Keswick went down at around 3:45 pm. Any issues in my area?

• 
  Ryan Phillips (@ryanphillipsesq) reported 17 minutes ago

  @Rogers Thanks for responding… but why tho. I’m trying to watch live sports and can’t… If Amazon, DAZN etc can do things like this, why can’t Rogers? Especially as I pay a lot more for Rogers with out the benefit of streaming when abroad. Sometimes makes me want to cancel.

• 
  Fayeezy (@Fayeezy) reported 18 minutes ago

  Hey @Sportsnet @rogers, can you at least let your subscribers know there is an issue wiling the #snnow app? It’s the right thing to do - along with mass refunds for atrocious services